Cancellations
Please call the office 24 hours in advance to cancel appointments.
Late Policy
We are committed to prompt service, and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 10 minutes after your scheduled appointment. If you are a new patient, have new insurance, or need to complete any paperwork associated with your visit, please arrive 30 minutes early for your appointment.
Referrals
You should call the office at least three (3) days before the appointment to give us the information needed to complete the referral. That information includes: your name, the physician you are being referred to, his phone and fax numbers, the date of the appointment, the diagnosis for the referral, your insurance, whether it is for a visit or a specific procedure (such as surgery), and where it is going to be performed (office or hospital). We do not mail referrals to specialists. You should familiarize yourself with your insurance plan, and determine if it requires you to have a referral.
Lab and X-Ray Appointments
If your physician has ordered Lab or X-Ray only, please call the office at least 24 hours prior so we may have your paperwork ready when you arrive.
Prescriptions
If you need a perscription refill please have your pharmacy fax us a request.
Emergencies and On Call
If you have an emergency, such as chest pain, severe shortness of breath, severe headache, or bleeding, call 911 or proceed directly to the nearest hospital emergency room. If you are unsure whether you have a medical emergency and our office is closed, the after hours message will provide you with instructions.
Records Releases
Please complete a records releases to obtain your medical records from your previous family physician and any specialists you may be consulting. Our Practice Privacy Policy is available at the office for your review.
If you have any questions regarding these office policies, please contact our office.